VerdictHarbor uses a decision-focused research process. The exact criteria vary by category, but the principles below apply across the publication.
1. Define the decision
We begin with the reader’s actual choice: the problem to solve, the available alternatives, relevant constraints, and the people for whom the decision matters.
2. Identify meaningful criteria
Criteria may include capabilities, compatibility, total cost, usability, support, privacy, reliability, switching effort, and limitations. We explain which factors matter most rather than treating every feature as equally important.
3. Gather evidence
We prioritize official documentation, specifications, policies, pricing pages, support materials, demonstrations, and other attributable sources. User feedback may provide context, but it is not converted into invented ratings or unsupported performance claims.
4. Separate claims from analysis
Vendor statements are identified as vendor claims. VerdictHarbor analysis explains what the available evidence may mean for different buyers.
5. Compare tradeoffs
We look for practical differences, including reasons to choose an option, reasons to avoid it, and situations where a less prominent alternative may be the better fit.
6. Disclose the evidence level
If an article includes documented firsthand testing, we describe what was tested and how. If it is research-based, we do not imply hands-on experience.
7. Review material changes
Pricing, availability, features, and policies can change. Commercially important content should be reviewed on a schedule appropriate to how quickly its subject changes.